FAQs
Size & Fit
Q. What size am I?
Please see our size guides on each product page to find out what size you are or visit our sizing page. If you are still uncertain, please send an email to
contact@musclefitbasics.com or message us directly through our contact page
Q. What if I am between two sizes?
If you are not sure which size you are because you could be either of two, go by your chest measurement. If you are still uncertain, please send an email to contact@musclefitbasics.com or message us directly through our Contact page
Q. Do your shirts fit like normal shirts?
Which ever size you are in most t-shirt brands you will be that size with us. Our shirts are fitted around the chest, arms and shoulders but are more relaxed around the waist so your mobility is not effected.
Shipping & Returns
Q. What is your shipping policy?
All items are dispatched from our UK warehouse in Milton Keynes, England.
United Kingdom: We offer free UK Royal Mail Delivery with all orders.
Rest of World: We only offer tracked and signed delivery for orders placed outside of the UK to ensure that you receive your item/s. The longest you will wait for your parcel to arrive should be between 5-7 working days. If you want to, you add your email and phone number to your delivery by clicking on the tracking information in your order confirmation email so that we can update you with future tracking updates.
Q. What is your return and exchange policy?
We offer a 14 days no nonsense, returns/exchanges policy. Read our return policy in full here: Returns & Exchanges
Q. How do I make a return or exchange?
Please contact us via our contact page and we will be able to send you instructions on returning your order.
Q. When will I get my refund?
As soon as we will receive your return, we will begin the return process which can take up to 7 working days.
Q. What happens if my items received are damaged or defective?
Don’t worry! Please contact us through our contact page and we will either replace or refund the item.
Offers & Sales
Q. What offers are currently available?
If you sign up to our mailing list you will receive a 10% off discount code to use with your first order.
Q. What does the 365-day guarantee guard against?
Our 365-day guarantee serves as a safeguard against any potential product faults that may arise within the specified time-frame. However, it's important to note that this guarantee does not extend to issues that might be caused by customer-related factors, such as improper care, accidental damage, or usage that falls outside the intended scope of the product. We are committed to providing products of the highest quality and craftsmanship, and while we stand by our commitment to addressing manufacturing defects, issues arising from customer-related factors are not covered under this guarantee.
Q. I have two discount codes, can I use both?
We only allow one discount code to be used per order.
Influencers
We’re always looking to collaborate with people who are engaged on social media! Please email contact@musclefitbasics.com for more details.
Wholesale
Please contact our Wholesale team who will then provide you with all the information you will need. Please remember to write “Wholesale” in the subject line of the email. In the body please include which product or product(s) you're interested in and how many units you'd like. Send us an email to - contact@musclefitbasics.com
